Skip to Content
Logo Image
Contact Us Main menu icon
View our Twitter page linkedIn View our Facebook page View our Instagram page
Feedback
  • Living
    Here
    • About St. Marys
    • Air Quality
    • Building and Renovating
    • COVID-19
    • Child Care
    • Community Services and Centres
    • Emergency Services and Planning
    • Environment and Sustainability
    • Events Calendar
    • Facilities, Parks & Trails
    • Forestry Management
    • Garbage and Recycling
    • Library
    • Parking
    • Road Closures and Construction
    • Senior Services
    • Street Lights and Traffic Signs
    • Stonetown Supports: Wellbeing Resources
    • Transportation
    • View More...
    View our Garbage and Recycling page
    Garbage and Recycling
  • Recreation and Leisure
    • Access to Recreation Grant
    • ActiveNet / Register for programs
    • Adult and Older Adult Programs
    • Aquatics Centre
    • Camp PRC
    • Canadian Baseball Hall of Fame and Museum
    • Clubs and Activity Groups
    • Child and Youth Programs
    • Community Calendar
    • EarlyON Centre
    • Facilities, Parks & Trails
    • Library
    • Museum and Archives
    • Pyramid Recreation Centre
    • Recreation & Leisure Program Guide
    • Rentals and Bookings
    • School Break Care and Camps
    • Skate Park
    • Skating Programs
    • View More...
    View our Recreation and Leisure Program Guide page
    ActiveNet Online Registration
  • Discover
    Our Town
    • Arts and Culture
    • Community Calendar
    • Festivals and Special Events
    • Getting Around St. Marys
    • Heritage and Historic Landmarks
    • See, Stay and Play
    • Shopping and Dining
    • Stay in Touch
    • Summer Fun
    • St. Marys Tourism
    View our Buy Local page
    Buy Local
  • Doing Business
    • Applications, Licences and Permits
    • Available Sites and Buildings
    • Bids and Tenders
    • Building Services
    • Business Resources
    • Business Directory
    • Business Improvement Area (BIA)
    • Events Calendar
    • Maps
    • Planning and Development
    • Property Taxes
    • Schools
    • St. Marys Money
    View our Business Directory page
    Business Directory
  • Town
    Services
    • Accessibility
    • Animal Services
    • Applications, Licences and Permits
    • Budget and Finance
    • Appointed Committees and Boards
    • Community Safety and Well-being Plan
    • Contact Us
    • Cyber Security
    • Downtown Service Location Review
    • Elections
    • Grant Programs
    • Lottery Licensing
    • Mayor and Council
    • News and Public Notices
    • Planning and Development
    • Property Taxes
    • Publications, Reports and Plans
    • RZone
    View our Mayor and Council page
    Mayor and Council
  • Things
    I Need
    • Applications, Licences and Permits
    • Bids and Tenders
    • By-laws
    • Childcare
    • Council Agendas, Minutes and Meetings
    • Employment Opportunities
    • Facilities, Parks and Trails
    • Garbage, Recycling and Landfill
    • Library
    • Museum and Archives
    • Property Taxes
    • View More...
Main menu icon Menu
Home/Town Services/Budget and Finance/Property Damage Claims
Decrease text size Default text size Increase text size
|
Print This Page
|
Share This Page
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via LinkedIn LinkedIn
  • Open new window to share this page via Twitter Twitter
  • Email This page Email
  • Budget and Finance
    • Annual Budget
    • Financial Report and Statements
    • Property Damage Claims
    • Speak Up St. Marys
  • Accessibility
  • Animal Services
  • Applications, Licences and Permits
  • Appointed Committees and Boards
  • Community Safety and Well-being Plan
  • Contact Us
  • Cyber Security
  • Downtown Service Location Review
  • Elections
  • Grant Programs
  • Lottery Licensing
  • Mayor and Council
  • News and Public Notices
  • Planning and Development
  • Property Taxes
  • Publications, Reports and Plans
  • RZone

Property Damage Claims

Show or hide navigation More

More in this Section...

Image of a broken tree

Contact Us

If you have incurred costs due to property damage that you believe the Town may be responsible for and would like to file a claim, follow the process outlined below. In some situations, you are required file a claim within 10 days of the incident.

Making a property damage claim

To make a claim against the Town for a property damage loss, you will need to write a letter or print and complete the Notice of Claim Form (accessible form available upon request). Letters and forms can be submitted in any of the following ways:

  • Email: claims@town.stmarys.on.ca
  • Mail: PO Box 998, 408 James St. S., St. Marys, ON N4X 1B6
  • In-person: Municipal Operations Centre, 408 James St. S., St. Marys (Monday to Friday, 8:30 am to 4:30 pm)

Your letter informs the Town about your claim. It should describe what was damaged, how it happened and the date and time of the occurrence. It should identify any contractors, if applicable. Remember to include your name, address and the telephone number where you can be reached.

When we receive your claim, an investigation process will be started. You will receive a written reply to let you know your claim has been received. A decision will be made when all of the information has been reviewed and you will be advised as quickly as possible.

Please note that damaged property should be retained and/or photographed and made available for inspection by the Town. Municipal legislation may require you to notify the Town within 10 days of the date of loss to express your intent to proceed with a claim. All claims have a statute of limitations period of two years from the date of loss.

Compensation for your costs

The Town will only be held responsible for your costs if you can provide evidence that the Town committed a negligent act or omission which directly resulted in injury or damage. Like most Canadian municipalities, The Town of St. Marys only compensates when it is legally liable for damage sustained. This approach helps to reduce costs for the tax-paying public who ultimately bear the cost of the claims.

We suggest that you contact your own insurer regarding damages. If your insurer believes that the Town is responsible for your damage, they will seek compensation on your behalf as stipulated in your insurance policy.

 

Receive Email Updates...
  • Living Here
    • About St. Marys
    • Air Quality
    • Building and Renovating
    • COVID-19
    • Child Care
    • Community Services and Centres
    • Emergency Services and Planning
    • Environment and Sustainability
    • Events Calendar
    • Facilities, Parks & Trails
    • Forestry Management
    • Garbage and Recycling
    • Library
    • Parking
    • Road Closures and Construction
    • Senior Services
    • Street Lights and Traffic Signs
    • Stonetown Supports: Wellbeing Resources
    • Transportation
    • Water and Wastewater
  • Recreation and Leisure
    • Access to Recreation Grant
    • ActiveNet / Register for programs
    • Adult and Older Adult Programs
    • Aquatics Centre
    • Camp PRC
    • Canadian Baseball Hall of Fame and Museum
    • Clubs and Activity Groups
    • Child and Youth Programs
    • Community Calendar
    • EarlyON Centre
    • Facilities, Parks & Trails
    • Library
    • Museum and Archives
    • Pyramid Recreation Centre
    • Recreation & Leisure Program Guide
    • Rentals and Bookings
    • School Break Care and Camps
    • Skate Park
    • Skating Programs
    • St. Marys Quarry and Lind Sportsplex
    • View All...
  • Discover Our Town
    • Arts and Culture
    • Community Calendar
    • Festivals and Special Events
    • Getting Around St. Marys
    • Heritage and Historic Landmarks
    • See, Stay and Play
    • Shopping and Dining
    • Stay in Touch
    • Summer Fun
    • St. Marys Tourism
  • Doing Business
    • Applications, Licences and Permits
    • Available Sites and Buildings
    • Bids and Tenders
    • Building Services
    • Business Resources
    • Business Directory
    • Business Improvement Area (BIA)
    • Events Calendar
    • Maps
    • Planning and Development
    • Property Taxes
    • Schools
    • St. Marys Money
  • Town Services
    • Accessibility
    • Animal Services
    • Applications, Licences and Permits
    • Budget and Finance
    • Appointed Committees and Boards
    • Community Safety and Well-being Plan
    • Contact Us
    • Cyber Security
    • Downtown Service Location Review
    • Elections
    • Grant Programs
    • Lottery Licensing
    • Mayor and Council
    • News and Public Notices
    • Planning and Development
    • Property Taxes
    • Publications, Reports and Plans
    • RZone
  • Things I Need
    • Applications, Licences and Permits
    • Bids and Tenders
    • By-laws
    • Childcare
    • Council Agendas, Minutes and Meetings
    • Employment Opportunities
    • Facilities, Parks and Trails
    • Garbage, Recycling and Landfill
    • Library
    • Museum and Archives
    • Property Taxes
    • Report a Problem
Team Member Sign-In|Employee Self Service|Staff Portal|A-Z Services|Accessibility|Privacy|Contact Us|Report a Problem|Sitemap

© 2021 Town of St. Marys, Town Hall: 175 Queen Street East, Mail: P.O Box 998, St. Marys, ON. N4X 1B6, Phone: 519-284-2340, Fax: 519-284-2881

Designed by eSolutionsGroup

Browser Compatibility Notification

It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.