Effective June 11, 2021 at 12:01 a.m., the Town of St. Marys is operating under Step One of Ontario's Roadmap to Reopen.
For details on Town of St. Marys public health measures and changes in services and hours of operations, please read our latest news release and further details below on this page.
Please see Ontario's Key Highlights for this framework, St. Marys will release operational changes for future Steps as they become available.
The Town of St. Marys has taken a number of steps prevent the spread of COVID-19 in our community, we continue to encourage residents to follow all health and safety recommendations and appreciate everyone's efforts in helping to stop the spread of Covid-19
The Municipal Operations Centre and Town Hall remain closed for drop-ins. Prearranged appointments and dropbox services are still be available. Please call 519-284-2340 to book.
Community Resources
We have several resources available to assist St. Marys residents and businesses:
Stonetown Supports: This new program is St. Marys residents' connection to find the supports and resources they need for food security, mental health and addiction, financial aid, housing, and more. Here you will find a comprehensive list of government and community-based, non-clinical health and social services resources that are available to St. Marys residents.
Community Wellness Program: The Community Wellness Program, provided by the St. Marys Friendship Centre, offers resources and services to help people cope with the day-today challenges of living through the COVID-19 pandemic.
Resources for Local Businesses: The COVID-19 pandemic has created a number of challenges for local businesses. This page provides a list of Town-led and external resources designed to assist business owners during this difficult time.
Business Directory: Visit our business directory for a full list of local shops, restaurants and services. Support these businesses through this difficult time.
Municipal recovery framework
Our Municipal Operations and Services Recovery Framework lays out our approach to re-opening facilities and services as the Province of Ontario eases public health restrictions.
The goal of the framework is to help residents understand the requirements to deliver operations and services safely, the time it takes to meet these requirements, and the overall cost and staffing numbers needed to open facilities and offer services.
Updates and announcements
We will be providing regular updates about closures, cancellations and other changes to Town operations through this page and our Facebook, Twitter and Instagram accounts as this situation progresses.
Vaccine Clinics and Booking Support
Local vaccine clinics are now taking bookings for adults aged 80 and older, and Indigenous adults aged 55 and older. For locations, dates and to book your appointment please do so online at Huron Perth Public Health’s website or by calling 1-833-753-2098.
Vaccine Booking Support Line
The Town of St. Marys has created a telephone hotline and email dedicated to assist residents in booking their vaccine appointment. It is not for general vaccine information.
Vaccine Support: 519-284-3930 or vaccinesupport@town.stmarys.on.ca.
Frequently Asked Questions for Vaccine Support
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How do I make an appointment?
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| Appointments can be booked online through Huron Perth Public Health’s website at or by calling 1-833-753-2098. |
| When are the clinics? |
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Please visit Huron Perth Public Health’s website for clinic dates. As of March 4 there are no appointment booking clinics in St. Marys. Residents are encouraged not to wait and to book at any clinic location, regardless of where they live.
Appointment time slots fill very quickly so availability may be sporadic based on vaccine supply. Please keep checking Huron Perth Public Health’s website for information on clinic dates, locations and time.
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| How can I get help with booking my appointment? |
| If you need assistance with booking your appointment, please contact the Friendship Centre through their Vaccine Booking Support line at 519-284-3930 or email vaccinesupport@town.stmarys.on.ca. Please ensure you have your health card on hand. Please note this line is NOT not for general vaccine information. |
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What locations are clinics being offered at?
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| A full list of clinic dates and locations are listed on the Huron Perth Public Health's website. Residents may book an appointment for this vaccination at any clinic, regardless of where they live. |
| How can I get to my appointment? |
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It is recommended that you ask a caregiver, family member or friend to take you. Some local transportation options include
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| Covid-19 Vaccine News and Additional Information |
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Status of municipal facilities and services
We are committed to providing essential municipal services to residents throughout this pandemic. Although some Town facilities remain closed, all municipal departments are available by phone or email for inquiries. A list of list municipal contacts is available on our Contact Us page.
An update on the status of municipal facilities and services is provided below. If you have a question about the status of a service not listed below, please call us at 519-284-2340 or send an email to communications@town.stmarys.on.ca.
If you're planning to visit a Town facility, you must complete our online screening form before you enter to ensure the safety of staff and other patrons.
| Administration and licensing |
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Burn permits
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Status
- Available online and in-person at the Municipal Operations Centre (open Monday to Friday, 9:00 am to 3:00 pm).
- Appointments are encouraged; call 519-284-2340 to book in advance.
Contact
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Council and committees
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Status
Contact
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Commissioning services
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Status
- Available in person at the Municipal Operations Centre (located at 408 James Street South, open Monday to Friday, 9:00 am to 3:00 pm).
- Appointments are encouraged; call 519-284-2340 to book in advance.
Contact
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Lottery licences
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Status
- Available by appointment only.
Contact
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Marriage licences and ceremonies
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Status
- Available in person at the Municipal Operations Centre (located at 408 James Street South, open Monday to Friday, 9:00 am to 3:00 pm).
- Appointments are encouraged; call 519-284-2340 to book in advance.
Contact
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| Parking tickets |
Status
- Payments can be made in person, online or by cheque; visit our Parking page for details.
Contact
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| Pet licences |
Status
- Payments can be made online or by cheque; visit our Pet Licenses page for details.
Contact
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| Building and Planning |
| Building Department |
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Status
- In-person service available at the Municipal Operations Centre (located at 408 James Street South, open Monday to Friday, 9:00 am to 3:00 pm). Patrons are encouraged to book an appointment in advance by calling 519-284-2340.
- Electronic submissions of complete building permit applications are encouraged.
Contact
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| Planning Services |
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Status
- In-person service available at the Municipal Operations Centre (located at 408 James Street South, open Monday to Friday, 9:00 am to 3:00 pm). Patrons are encouraged to book an appointment in advance by calling 519-284-2340.
- All Planning Advisory Committee and Committee of Adjustment meetings are currently being held virtually and livestreamed through our YouTube channel. Visit the Current Planning/Development Applications page for details.
Contact
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| Curbside waste collection |
| Garbage and recycling |
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Status
- Garbage and recycling is being collected as scheduled.
Contact
- Bluewater Recycling Association: 519-228-6678
- info@bra.org
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| Leaf and yard waste |
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Status
- Leaf and yard waste is being collected as scheduled.
- Re-usable leaf and yard waste containers will not be permitted in 2021 due to concerns about COVID-19. Residents are asked to use biodegradable kraft-style paper bags for loose leaf and yard waste and to tie twigs and branches into small bundles.
- The Leaf and Yard Waste Depot is open daily from dawn till dusk at the Municipal Operations Centre (enter off South Service Road). Those dropping off leaf and yard waste should practice social distancing by staying 2 metres (6 feet) from other patrons.
Contact
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| Day camps |
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Status
Contact
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| Emergency Services |
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Status
- All emergency services (fire, police and paramedics) are ready to respond to calls.
- In-person fire inspections are currently unavailable.
Contacts
- Emergencies: 9-1-1
- Fire Department (non-emergency): 519-284-1752
- Stratford Police Service (non-emergency): 519-271-4141
- Perth County Paramedic Services (non-emergency): 519-271-0531, ext. 500
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| Events |
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Status
Contact
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| Finance |
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Status
- In-person payments can be made Municipal Operations Centre (located at 408 James Street South, open Monday to Friday, 9:00 am to 3:00 pm) or Town Hall (located at 175 Queen Street East, open Monday to Friday, 9:00 am to 3:00 pm).
- Also accepting payments through online banking or by sending a cheque through the mail: Town of St. Marys, 175 Queen Street East, PO Box 998, St. Marys, ON N4X 1B6
- Drop box available at lower level of Town Hall for cheques only.
- Appointments are encouraged; call 519-284-2340 to book in advance.
Contact
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| Landfill |
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Status
- Open to residents for regular, non-hazardous waste disposal on Tuesdays, Wednesdays and Fridays from 8:00 am to 4:30 pm, and on Saturdays from 8:00 am to 12:00 pm.
- The Electronic Waste Depot is also open during the landfill's regular hours.
- There are some COVID-19 protocols in place at the landfill to protect residents and staff:
- Only contactless payments (debit or credit with tap or charge account) will be accepted; the use of cash is not permitted.
- A limited number of customers are permitted to enter the landfill at one time.
- The Municipal Hazardous and Special Waste Depot remains closed.
- Visit our Landfill page for further details.
Contact
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| Outdoor recreational amenities |
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Status
Outdoor municipal recreation amenities (skate parks, soccer fields, splash pads, baseball diamonds and tennis courts) are open Please follow all provincial health and safety guidelines while using public facilities.
The following outdoor municipal recreation amenities are also open. Please follow all provincial health and safety guidelines while using public facilities:
- Boat ramp
- Dog park
- Fishing quarry
- Playgrounds
- Trails
Contact
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| Parks |
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Status
- Playgrounds are open as are pavilions and facilities.
- Outdoor gatherings of up to five people are permitted, as long as physical distancing can be maintained.
Contact
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| Public washrooms |
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Status
Public washrooms are now open in the following locations:
- Milt Dunnell Field Lawn Bowling Greens
- Cadzow Park pavilion
- Kin pavilion
- Town Hall washrooms are closed for maintenance.
COVID-19 protocols for public washrooms
- Washrooms will be cleaned/sanitized twice daily between 8:00 am and 4:00 pm, with fogging taking place at the end of each day.
- COVID-19 signage will be posted.
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| Senior Services |
| Footcare clinics |
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Status
- Service has resumed at the St. Marys Friendship Centre, though the building remains closed for all other programs, events and activities.
- Clinics will be prioritized for those in need of urgent care. Existing clients will be contacted by staff to review new protocols and book an appointment time.
- The clinic will operate using guidelines from the Ministry of Health, the Registered Practical Nurses Association of Ontario and the directives of Huron Perth Public Health. Only one person will be allowed in the footcare room at a time.
- All clients are required to wear a mask; masks will be available for purchase at the time of the appointment, if necessary.
Contact
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| Meals on Wheels |
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Status
- Meal pick-up at the St. Marys Friendship Centre currently unavailable.
- Offering socially distanced meal delivery service; visit our Community Wellness Program page for details.
Contact
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| St. Marys and Area Mobility Service |
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Status
- Rides still available, but volunteer transportation currently suspended
- New safety measures in place:
- Clients being screened prior to booking a ride
- Surfaces being cleaned frequently; hand sanitizer available for drivers and riders
- Riders being asked to leave the front passenger seat vacant to allow for social distancing
Contact
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| Sportsfields |
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Status
- All sportsfields are open. Please follow all provincial health and safety guidelines while using public facilities.
Contact
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| Town facilities |
| Adult Learning Programs of Perth |
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Status
- One-to-one, in-person instruction currently cancelled.
- Online learning available.
Contact
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| Municipal Operations Centre |
Status
- Service counter open with reduced hours (9:00 am to 3:00 pm, Monday to Friday).
- Patrons are encouraged to book an appointment in advance by calling 519-284-2340.
- Available in-person services include:
- Building permits
- Planning services
- Engineering services
- Environmental services inquiries (water, wastewater, landfill)
- Property tax and other municipal payments (by debit, cash or cheque)
- Marriage licenses
- Commissioning services
- Burn permits
- Pet licences
- Tenders
- Insurance claims
Contact
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| Pyramid Recreation Centre |
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Status
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Virtual recreation programs are being offered at the St. Marys Friendship Centre. Advance registration for all programs is required; the building will not be open for drop-in visitors.
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The Aquatics Centre is closed. Upon re-opening advance registration will be required for all programs. Visit our Aquatics Centre page for full details.
- The PRC will not be accepting bookings from external renters in the near future, with the exception of blood donor and immunization clinics.
Contact
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| St. Marys Child Care Centre |
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Contact
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| St. Marys Friendship Centre |
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Contact
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| St. Marys Museum and Archives |
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Contact
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| St. Marys Public Library |
Status
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The Library is closed for in-person services with the exception of access to computers and photocopiers which are available by request for up to 60 minutes. Due to screening requirements, services only be offered via the Queen St. entrance. The Library will continue to offer curbside pick-up, home delivery and the book chute on Queen St. remains open for returns. The Library will remain fine free while still under COVID-19 restrictions.
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Visit stmaryspubliclibrary.ca for hours of operation.
Contact
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| St. Marys VIA Rail Station (includes St. Marys Station Gallery) |
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Status
- The St. Marys VIA Rail Station is open for customer service and ticket sales daily between 7:45 a.m. and 8:45 a.m. and 8:00 p.m. and 9:00 p.m. (Including statutory holidays).
- VIA Rail trains continue to operate; visit VIA Rail's website regularly for the latest travel advisories.
- The St. Marys Station Gallery is closed. Visit the Station Gallery website for details.
Contact
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| St. Marys Youth Centre |
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Status
Contact
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The Quarry
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Town Hall
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Status
- Open for in-person service from 9:00 am to 3:00 pm, Monday to Friday. Pre-arranged appointments are strongly encouraged
Contact
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Support for residents
| Community Wellness Program |
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Our Community Wellness Program offers a range of services to help people cope with the challenges of living through this pandemic, including:
- Hot and frozen meal delivery
- Delivery of groceries, medication and other essentials
- Telephone reassurance and social connection calls
- Virtual recreation programming
The program is open to people of all ages and abilities who need assistance. To learn more about the program, visit our Community Wellness Program page.
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| Financial relief |
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We have taken a number of steps to reduce the financial burden facing members of our community due to COVID-19, including:
- Allowing those struggling financially to defer the May 29, 2020 property tax payment to June 30, 2020
- Waiving fees and penalties on municipal payments until July 31, 2020 (except for property taxes)
- Eliminating planned fee increases for child care, ice rentals and animal licenses
- Allocating $300,000 to a COVID-19 financial relief fund, with $100,000 dedicated to supporting local businesses
- Hosting three finance-focused webinars through Facebook Live and Zoom teleconferencing to provide community members with vital information about the financial relief programs available from all three levels of government (past webinar videos now available on Facebook)
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| Stonetown Supports |
| This program is St. Marys residents' connection to find the supports and resources they need for food security, mental health and addiction, financial aid, housing, and more. Here you will find a comprehensive list of government and community-based, non-clinical health and social services resources that are available to St. Marys residents. Follow #StonetownSupports on Facebook and Twitter. |
| Virtual recreation programming |
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Online programs
We are using Facebook to share live and pre-recorded videos of recreation and leisure programming. Supporting resources are available on the Community Wellness Program page, under Virtual Recreation Programming.
To participate, visit the Pyramid Recreation Centre’s Facebook page at the scheduled time – the video should be available in the main feed. You do not need a Facebook account or to be registered with the Community Wellness Program to participate!
Past videos are saved on the Facebook page.
Telephone programs
We also offer programs through Zoom teleconferencing for those who do not have access to the Internet. Telephone programs are listed on our weekly schedule, available on the Pyramid Recreation Centre’s Facebook page.
To participate, contact the Community Wellness Program at 519-284-3272 prior to the start of the program. Our team will walk you through the necessary steps to join the call.
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Support for businesses
| Business resources |
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Our Business Resources and Directory page includes links to the various assistance programs available to businesses that are suffering in the wake of COVID-19. It also features a list of mental health resources for business owners.
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| Business directory |
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Our Business Resources and Directory page features an up-to-date listing of how local shops, restaurants and service providers are operating during these challenging times.
To submit your business information, please email communications@town.stmarys.on.ca or call 519-284-2340, ext. 272 with the following information:
- Business name
- Street address
- Preferred social media account/website
- One of the following status options: closed completely; closed to public; delivery/pick-up available with advance notice; open to public, limited hours; open to public, regular hours
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| Business Economic Support and Recovery Task Force |
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We have established a Business Economic Support and Recovery Task Force to advise Council on matters related to local businesses and the impacts of the COVID-19 pandemic. Its focus will be supporting the St. Marys business community now and after the outbreak has ended.
The task force will be made up of five local business owners and two members of Council, and will be supported by municipal staff from a range of departments.
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| FanSaves online gift certificate program |
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We have taken the lead on participating in an online gift certificate resource, www.fansaveshelps.ca. FanSaves aims to support communities by encouraging social distancing and allowing businesses to stay afloat during this unprecedented pandemic.
Gift certificates can be purchased from the comfort of home, with the amount (minus any credit card fees) transferred into the business’s bank account within two weeks. Purchasers will receive an email they can print off and use once businesses reopen. The site also includes an option to purchase certificates to donate to local hospitals, including St. Marys Memorial Hospital.
To find participating local businesses, click on “Find Your Community” at the top of the fansaveshelps.ca page and scroll down to St. Marys. Click on the logo to see two pages of businesses.
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Important resources
We encourage you to protect yourself and others from COVID-19 by following credible sources. For the most up-to-date guidelines and reliable recommendations for prevention, visit the following websites:
